Privacy Policy

Overview

Xenonflare helps creators generate short-form video assets. This policy explains what information we collect, how we use it, and the choices you have when using the service.

Information we collect

We collect account information such as your email address, Firebase user ID, authentication status, credit balance, and creator preferences. We also store project information you provide, including topics, selected visual styles, custom style descriptions, generation status, generated scenes, and output URLs.

Payment processing is handled by Stripe. We may store Stripe customer IDs, checkout metadata, credit purchases, and billing status, but we do not store full card numbers on our servers.

Analytics

We use Firebase Analytics to understand product usage, page views, and basic engagement. Analytics data helps us improve onboarding, reliability, and creator workflows. Analytics collection depends on Firebase availability and browser support.

How we use information

We use information to authenticate users, operate the generation pipeline, manage credits and billing, provide project history, debug failures, prevent abuse, improve the product, and communicate important service updates.

Service providers

Xenonflare relies on third-party providers such as Firebase, Google Cloud, Stripe, OpenAI, and hosting/rendering services. These providers process data only as needed to deliver authentication, storage, payments, AI generation, analytics, and infrastructure.

Data retention and deletion

We keep account, billing, and project data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security. You may request deletion of your account or project data by contacting us at [email protected].

Contact

For privacy requests or questions, contact [email protected].